General questions

How does Oxado work?

Who is paying you?

Where is my webpage?

Do have I access to statistics?

We operate an ad network, can we sign up and redistribute your ads?

Can I use Oxado banners as alternate ads for Google Adsense?

OPENING AN ACCOUNT

What is required to open an account?

Do you accept registrations from all countries?

I am just working from home / I am a student / I don't have any company, can I sign up?

Are there any costs involved?

How much money will I make?

We operate an ad network, can we sign up and redistribute your ads?

Glossary

CTR

CPA

CPC

CPM

RPC

RPM

Submission and site approval

Why do I need to submit my website(s)?

What are the requirements for my website?

Do I need to submit all the pages of my website?

I don't have any website. Can I sign up?

Do I need to have my own domain name?

Do you accept personal pages?

Why did you disapprove my website?

How long does it take before my website is approved?

Do I have to submit all my sites?

Do I have to create a new account for each website?

My website is in a language not mentioned in the list. What should I do?

My website is displayed in a different language to mine. How can I make sure that the ads displayed are in the correct language?

My website is targeted for an audience from a different country than mine. How can I make sure that the ads displayed are localized for this country?

My website will be available soon, can I already submit it?

Do you accept adult sites?

My website has been disapproved whereas an identical website has been approved.

What do you mean by illicit content?

Do you only accept .com websites?

Do you accept skyblogs?

What are the URLs accepted?

Do you accept PTR systems and autosurf programs?

Do you accept banners exchange programs?

We operate an ad network, can we sign up and redistribute your ads?

Insertion of banners in pages

How to obtain the HTML code for the banners?

Can I insert the same code in all my pages?

Can I use the same banner on several websites?

I have inserted the code but I have received the following message “Your source page is not using the http protocol”

I have inserted the code that you sent to me, but I only see the code itself on my page. I am not able to see any banners

I can't insert the code that you sent to me. I need an image and/or an http link

How many ads am I allowed to insert per page?

Do I need to create a new banner if I want to change the format or the colors?

How to add a banner?

What is the format of your banners?

Is it possible to display only text banners and not any graphic banners?

Is it possible to display only graphic banners and not any text banners?

Can we display Oxado ads and ads from other advertising networks at the same time?

Does a click on a banner open a new page?

Can I customize the colors of the banner in HTML?

How do I insert the meta tags to provide keywords?

We operate an ad network, can we sign up and redistribute your ads?

Can I use Oxado banners as alternate ads for Google Adsense?

Displayed ads

Do you have ads for all around the world?

I don't see any ads.

I only see an Oxado ad

I always see the same ads

The ads are not relevant

The language for the ads is not the same one on the website

Are the ads adapted to the language of the visitors?

How do you choose the ads?

Can I choose the ads that will be displayed?

Some ads shown are competitors. How can I block them?

The content of my website has changed. Could you check it again in order to update the banners?

I only would like to get ads on a particular topic

My site is a search engine or a directory. How can I get ads associated to the search?

I don't want any adult ads

I only want adult ads

Statistics, number of impressions, clicks, sales…

Why can't I click on the ads myself?

Why don't I have I the right to encourage the users to click on my ads?

I have clicked on the ads and the clicks have not been counted

I've asked a friend of mine to click on my ads and the clicks have not been counted

Some people have clicked on my ads and they have not been counted

I have impressions but no clicks

I have a lot of impressions but no click

I have clicks but no revenue

Why is the revenue per click fluctuating?

Why is the RPM changing?

I have impressions but no revenue

How much is paid for each click?

I think revenue per click is too low

What is the revenue generated with CPM?

Do you offer CPM payments?

Why is my business revenue lower than on other websites?

I get many more clicks with other advertising networks!

What happens if someone clicks many times on my ads?

Can I create channels or criteria in order to find out where the clicks are coming from?

The number of impressions does not match with my statistics

Number of clicks doesn't match with my statistics

What are invalid clicks?

Bills, payments

How will I be paid?

I am required to pay VAT, what should I do?

I'm incorporating my business, what should I do?

How to change my address?

How to change the billing information?

Should I get an invoice?

How do I check my invoices?

Do I need to declare those incomes?

I am required to pay VAT but there is no VAT on my invoice

Do I have to pay anything?

When are the invoices issued?

What is the amount to reach before getting paid?

When will I be paid?

Can I block the payments?

What is an IBAN, where can I find it?

What is a BIC, where can I find it?

What is Moneybookers?

Can I be paid by check?

Can I be paid by bank transfer?

Can I be paid by Paypal?

I live outside the European Union, what are the payment options in my case?

Why do you only pay via Moneybookers or Paypal and not by check or money transfer directly?

How do I ask for a payment?

I live outside of the European Union but I have an account in the European Union, can I get paid by money transfer on this account?

I am outside of France but I have a bank account in France. Can I get paid by check?

Can I change the country associated to my Oxado account?

Administration

I've lost my password

My email address has changed

I can't remember my login

I'm incorporating my business, what should I do?

I am required to pay VAT, what should I do?

How to change my address?

How to change the billing information?

Is it possible to merge accounts?

Referral program

Do you have a referral program for websites?

Do you have an advertiser referral program?

How much can I earn with the referral program?

How does the referral program work?

Is there a time limit to earn 10%?

Advertisers

I would like to advertise with you

I am an advertiser working with one of your partners and I've noticed that there is a problem with my ads on a website affiliated to Oxado

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